Greetings from pixiv.

Thank you for using our service.

In order to strengthen security measures, we will be ending support for some of our apps on February 8th, 2021 (Mon).

As such, if you're using an app version that will lose support, you'll be promoted to update to the latest version upon startup. You'll no longer be able to use the app until you do so.

■ Affected app versions:
pixiv iOS app ver.7.9.4 or earlier
pixiv Android app ver.5.0.219 or earlier

■ For users with update-compatible devices:
We apologize for the inconvenience, but we ask that you please update your app to the latest version if you're using one of the affected apps.

■ For users with devices incompatible with the updates:
You can use the browser version of pixiv once support for your app version ends.
You'll be able to log in on browser with the same pixiv account you used with the app, and all of your data will still be available.

If you plan to change devices, you'll need to install the app after switching your device and log in to the same pixiv account you used on your previous device.

■ How the app handles pixiv Points:
Your pixiv Points on the app cannot be transferred to the browser version.
You can only transfer pixiv Points to another device within the same platform.

* You can transfer points between different iOS devices, as well as different Android devices, but not from iOS to Android or vice versa.

If you have any other questions, please feel free to contact us via our inquiry form.
Inquiry form

We're always working to improve our services to make them even more enjoyable for our users.

We look forward to your continued patronage.