pixiv Terms / Guidelines

pixiv Points Terms of Use

Article 1. About these Terms

These "pixiv Points Terms of Use" (hereinafter referred to as "these terms") refers to a point system service (hereinafter referred as "pixiv Points") provided by pixiv Inc (hereinafter "we", "us", "our company", "operating company").

pixiv Points can be used by users registered as members to use the services provided by the operating company. Regarding the use of sites that are not stipulated directly in these Terms and the handling of those accounts, they are subject to the provisions of each agreement.

Article 2. Agreement

pixiv Points and the relative services shall be provided when the user and owner of the pixiv account agrees on the contents of these Terms. When the user does not agree with these Terms, service will be offered.

Article 3. Contents of this service

The pixiv Points service provides functions including managing the acquisition history and the balance history of pixiv Points and it does not include the provision of services where pixiv Points can be used. The use of pixiv Points is limited to services provided by the operating company (hereinafter referred to as "services where pixiv Points can be used", and each service is subject to the respective Terms of Use.

Article 4. About information connected to pixiv Points

When the user agrees to these pixiv Points Terms of Use and the service starts to be provided, information connected to pixiv Points will be created as part of the information connected to the user's account. The created information regarding pixiv Points shall be treated as part of the information constituting the account information of the user concerned.

Article 5. Using pixiv Points

When the user makes use of pixiv Points, it is assumed that pixiv Points are handled according to the on-screen instructions of each service where pixiv Points can be used.

Article 6. Acquisition of pixiv Points

pixiv Points can be purchased or acquired by performing specific actions as designated by pixiv Inc.

Article 7. Expiration of pixiv Points

Paid pixiv Points expire 180 days after the acquisition date, or after the number of days separately prescribed by our company before the granting of pixiv Points. Free pixiv Points expire 180 days after the acquisition days, or after the number of days separately prescribed by our company before the granting of pixiv Points.

Article 8. Cancellation and revocation of pixiv Points

  1. The operating company shall cancel or revoke part or all of the points held by the user without prior notice in the event that the user who holds the points is judged to be falling under any of the following items.
    1. If the user is not a member anymore due to withdrawal etc.
    2. In case of misconduct or if any action connected to the exchange of pixiv Points, their award or acquisition falls under illegal acts (including cases where they are regarded as illegal acts).
    3. In any other case when our company judges the cancellation or revocation of pixiv Points appropriate.
  2. After the expiration dates stated in Article 7, pixiv Points will be deducted from the user without prior notice.

Article 9. About the account holding pixiv Points

The information created when the user agrees to the pixiv Points Terms of Use can only be used on the account logged in at the moment of the agreement. Information cannot be relocated or inherited. When the user's account information is deleted for any reason, pixiv Points connected to the deleted account will be revoked and the related information will be deleted as well.

Article 10. Handling of pixiv Points

The management of pixiv Points shall be done at the responsibility of the user, and our company shall not take any measures such as cancellation of the transactions after pixiv Points are used on services where pixiv Points can be used or reissue of pixiv Points, except for cases prescribed by law.

Once purchased, pixiv Points cannot be refunded for any reason, and even in cases when pixiv Points are illegally used by third parties other than the user, pixiv Points cannot be reissued after being consumed.

Article 11. About the range of use of pixiv Points

The user must not use the account information, including information regarding pixiv Points, for any other purpose other than for those offered in services where pixiv Points can be used. Whether directly or indirectly, pixiv Points must not be transferred or sold for cash to third parties etc. In addition, they cannot be used by users or third parties for any purpose not permitted by the operating company.

Article 12. Exemption from responsibility

  1. The p Point service shall be suspended, temporarily interrupted or terminated in whole or in part without prior notice for reasons of business of the operating company, maintenance of the network system, problems on the server side managing services where pixiv Points can be used, for business reasons related to natural disaster landslides, blackouts, communication problems, establishment, revision or abolition of law or in the event of unavoidable circumstances or other reasons.
  2. Our company shall not be responsible for any damage caused by the unavailability of pixiv Points or by the temporary or permanent suspension of the service, regardless of whether it is foreseeable or not, and regardless of direct or indirect damage. The user shall not do any allegations, litigations, filing of damages or take other legal measures against the operating company.
  3. Account information on all pixiv services may be used for other accounts of multiple services including pixiv services. When information on pixiv Points attached to the account information is deleted as a measure, there is a possibility that pixiv Points will not be available to use anymore. The user acknowledges this possibility, and if any influence on "services where pixiv Points can be used" occurs, the user shall not do any allegations, litigations, filing of damages or take other legal measures against the operating company.
  4. By complying with these Terms of Use and the terms of use of "services where pixiv Points can be used", the user agrees to acquire pixiv Points and use them only when using their own account.

Article 13. Changes to these Terms

Our company can change these terms arbitrarily. When changing this agreement, our company will notify users of the change, the contents of the change, and the timing of effectiveness on the website of the program. By using the service it, the user agrees to the changes to these Terms.

Article 14. Governing law and jurisdiction

With regard to any dispute or problem arising out of or in connection with the use of pixiv Points, these Terms and Conditions shall be governed in accordance with the laws of Japan The user agrees to be interpreted under this law. Additionally, the Tokyo District Court has exclusive first instance jurisdiction for all disputes arising regarding this service.

Article 15. Additional clauses:

  • The pixiv Points Terms of Service are effective starting from June 12, 2018.